Charter for Safe Travel

Charter Principles

(This charter is not intended to create legal relations)

As a partner to this Charter, and in the interests of traveller safety, we commit to:

We will inform our clients about the Government’s travel advice service, including in ticketing and promotional information.
We will highlight the Government’s travel advice for those destinations where the Government advises against travel.
We will work with the Government to improve its travel advisory service to overseas travellers and encourage client feedback on its service.

We will remind travellers of the importance of travel insurance before going overseas.
We will point out the potential consequences of travelling without insurance and direct travellers to the insurance link on the DFAT web site.
We will inform travellers of the preparations they need to make before travelling.
We will promote the top ten ‘safe travel’ tips and advise travellers where they can obtain information about health issues and risks.
We will remind travellers to check their passport is in order and that they have the correct visas.
We will remind travellers to keep in touch with family and friends while travelling.

We will work closely with the Government to promote the safe travel of Australians overseas.
Where appropriate, we will discuss emerging problems and new issues with the Government and others in the industry, and will endeavour to liaise closely with the Government during crises.
We note the Government’s commitment to supporting the travel industry’s efforts to promote safe travel through the provision of publications, speakers to industry forums and advice. safe travel travel advice